We're here for you!

Want to know more about our products? Return an item? Whatever you need, our sourdaze® crew is here for you!

Need help with your order?

Tracking your order

Kindly note, that we need 3-5 days to process orders before we ship it out. Once your order has been shipped, you'll receive a shipping confirmation email and/or text message with your tracking number!

Please make sure you check your junk email folder for our emails 🙃

Once you received your shipping number, you can track your order here.

Shipping

Our products ship within 6-12 days. Some of our trending products are shipped within 5-8 days. Make sure to check the shipping information for each product accordingly.

Kindly note, that we need 3-5 days to process orders before we ship it out.

Returns/ refunds

Want to request a return or refund for your order?

Please send your request to returns@sourdaze.com with the following information:

• your name

• your order number

• reason for requesting a refund/return

Please note: If you received damaged or wrong items, we need images so that we can evaluate the issue and make it right!

Proof must be sent within the 30 days of our return period.

For more information about returns and refunds, please check out our return policy.

Contact customer service

Want to get in touch with our sourdaze© crew?

Our team is always travelling, the best way to contact us is via our chat, the contact form below, or by email at friends@sourdaze.com.

Request a call back from our customer service

If you prefer to talk to someone in real-time you can text our sourdaze© crew at +1 707 440-0600.

Please provide your name and order number and the best time we can reach you!

Want to talk business?

Business inquiries

You have special skills to offer? We're always open to improve our business! You can contact our sourdaze© crew at marketing@sourdaze.com.

Influencers & brand ambassadors

You love our products and want to work with us? We'd love to hear from you! Please contact our sourdaze© crew at fans@sourdaze.com

Press

You're interested in our journey and the story behind sourdaze©? Get in touch with press@sourdaze.com!

Send us a message 🤍